Our Privacy Commitments
These six principles summarize how berpk handles your personal information. Full details are in the legal sections below.
berpk collects only the personal data that is strictly necessary for account registration, identity verification, transaction processing, and platform security. We do not collect data speculatively or sell it to third-party advertisers.
All data transmitted between your device and berpk's servers is protected using industry-standard 256-bit SSL/TLS encryption. Your financial details, login credentials, and personal information are never transmitted in plain text over any connection.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, delete, and port your personal data held by berpk. We respect and actively support these rights — contact our support team at any time to exercise them.
berpk will never sell, rent, or trade your personal information to third-party marketers or data brokers. Data sharing with external parties is limited strictly to licensed game providers, payment processors, and regulatory or law enforcement authorities where legally required.
berpk retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized in accordance with our internal data retention schedule.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, berpk will notify affected players and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, in compliance with NPC Circular 16-03.
Summary: This Privacy Policy applies to all personal data collected by berpk through berpk.net and any related mobile applications or services. It is written in plain English so that every Filipino player can understand exactly how their information is handled. Please read it carefully before registering or using the berpk platform. By creating a berpk account or using our services, you confirm that you have read and accepted this policy.
berpk ("berpk", "we", "us", "our") operates berpk.net, an online casino and sports betting platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. As a platform that collects and processes personal data, berpk is fully committed to protecting your privacy and handling your information responsibly, lawfully, and transparently.
This Privacy Policy explains how berpk processes personal data in connection with the provision of its online gaming, sports betting, bingo, slot, Happy Fishing, and berpk Wallet services. It describes the types of personal data we collect, the purposes for which we use it, how long we retain it, who we share it with, and how we keep it secure.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as well as applicable guidance from the National Privacy Commission (NPC) of the Philippines.
berpk collects several categories of personal data depending on how you interact with our platform. The categories and specific data points we collect are described below.
When you register for a berpk account through the berpk Login page or registration flow, we collect:
- Full legal name
- Date of birth (to verify that you are 21 years of age or older)
- Email address
- Mobile phone number
- Home address (including city, province, and postal code)
- Username and encrypted password
- Preferred currency (Philippine Peso / PHP by default)
As part of our Know Your Customer (KYC) obligations, we collect copies of identity and verification documents including:
- Government-issued photo identification (e.g., PhilSys National ID, passport, SSS ID, UMID, driver's license, voter's ID, or postal ID)
- Proof of address documents (e.g., recent utility bill, bank statement, or barangay clearance)
- Proof of payment method ownership (e.g., GCash account name or bank account confirmation)
- Selfie or liveness check photograph where required by our compliance team
- Deposit and withdrawal amounts, dates, and methods (GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven, Coins.ph, USDT TRC20)
- Account balance and transaction history
- Payment method identifiers (e.g., GCash mobile number, bank account last four digits)
- Bonus and promotion usage history
- Game sessions played (slots, live casino, bingo, Happy Fishing, sports betting)
- Wager amounts, wins, losses, and betting history
- Session duration and frequency of play
- Responsible gaming tool usage (deposit limits, self-exclusion requests)
- IP address and approximate geographic location
- Device type, operating system, and browser information
- Session timestamps and log data
- Cookie identifiers and similar tracking technologies (see Section 7)
- Live chat transcripts with our support team
- Email correspondence with berpk
- Survey responses or feedback submitted through the platform
berpk collects personal data through the following methods:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in any promotion on the berpk platform.
- Automatically: When you browse or use berpk.net, our servers and analytics systems automatically collect technical data such as your IP address, browser type, device identifiers, and session activity through cookies and similar technologies.
- From third-party payment providers: When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, or another payment method, our payment processing partners share confirmation and reference data with us to reconcile your transaction.
- From identity verification services: Where berpk uses third-party KYC or identity verification service providers to assist with document validation, those providers may share verification results and risk scores with us.
- From game providers: Licensed game providers (e.g., Pragmatic Play, PG Soft, and others) share gameplay logs and round results with berpk for auditing, fairness verification, and dispute resolution purposes.
berpk uses the personal data it collects for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, username, email, mobile number |
| Age and identity verification (KYC) | Date of birth, government ID, selfie, proof of address |
| Processing deposits and withdrawals | Financial data, payment method identifiers, transaction history |
| Providing gaming and betting services | Gaming activity data, account balance, session data |
| Customer support and dispute resolution | Communications data, account history, transaction records |
| Fraud detection and platform security | IP address, device data, login history, transaction patterns |
| Anti-money laundering (AML) compliance | KYC data, transaction history, source of funds information |
| Responsible gaming monitoring | Gaming activity, session frequency, wagering patterns |
| Sending account and transactional notifications | Email address, mobile number |
| Sending promotional offers (with consent) | Email address, mobile number, gaming preferences |
| Platform analytics and improvement | Technical data, session data, aggregated usage statistics |
| Legal and regulatory compliance | All categories as required by applicable law |
Marketing Communications: berpk will only send you promotional emails or SMS messages if you have given your explicit consent during registration or through your account settings. You may withdraw your marketing consent at any time by adjusting your notification preferences in your account dashboard or by contacting our support team.
berpk processes your personal data on one or more of the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing is necessary to perform the contract between you and berpk — i.e., to provide you with access to the platform, process your bets and transactions, and manage your account.
- Legal obligation: Processing is required by applicable Philippine law, including anti-money laundering obligations under the AMLA (Republic Act 9160 as amended), KYC requirements, and tax reporting obligations.
- Legitimate interests: berpk processes certain data (such as device and IP data) on the basis of legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your privacy rights.
- Consent: Where processing is based on consent (such as for marketing communications), we will ask for your explicit consent and you may withdraw it at any time without affecting the lawfulness of prior processing.
berpk does not sell, rent, or trade your personal data. We share data only with the following categories of trusted third parties, and only to the extent necessary to fulfil the stated purpose:
- Payment processors: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), BPI, BDO, UnionBank, Metrobank, 7-Eleven (Cliqq), Coins.ph, and relevant cryptocurrency network processors — for the purpose of processing your deposits and withdrawals.
- Identity verification providers: Third-party KYC and document verification services used to confirm your identity and age in compliance with our legal obligations.
- Game providers: Licensed game suppliers (such as Pragmatic Play, PG Soft, and live dealer studios) who provide the games on the berpk platform. These providers access game session data to operate and audit their games.
- IT and hosting providers: Cloud infrastructure and server hosting providers who maintain the technical systems on which the berpk platform operates. All providers are bound by strict data processing agreements.
- Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other government bodies where disclosure is required by Philippine law or a valid legal order.
- Fraud prevention services: Risk and fraud detection platforms used to identify and prevent fraudulent activity on the berpk platform.
All third parties with whom berpk shares personal data are required to process that data only for the specified purpose and in compliance with applicable data protection laws. berpk maintains data processing agreements with all third-party processors.
berpk uses cookies and similar tracking technologies (such as web beacons and local storage) on berpk.net to enhance your experience, maintain your session, and analyze platform usage. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — maintains your logged-in session, remembers your cart/wallet state, and enables security features. | No — essential for platform operation |
| Functional | Remembers your preferences such as language, display settings, and last visited game category. | Yes — via cookie settings |
| Analytics | Collects aggregated, anonymized data about how players use berpk.net — page views, session duration, device types — to help us improve the platform. | Yes — via cookie settings |
| Security / Fraud Prevention | Identifies suspicious login patterns, bot activity, and multiple-account attempts to protect the integrity of the platform. | No — required for platform security |
You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary or security cookies may affect your ability to use certain features of the berpk platform, including the berpk Login functionality.
No Third-Party Advertising Cookies: berpk does not use third-party advertising or retargeting cookies. We do not allow external ad networks to place cookies on berpk.net or track your activity across other websites.
berpk implements a layered set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
- 256-bit SSL/TLS encryption for all data transmitted between your device and berpk's servers
- AES-256 encryption at rest for sensitive data fields stored in our databases, including passwords (which are hashed and salted using bcrypt) and payment identifiers
- Multi-factor authentication (MFA) options available to all berpk account holders to protect against unauthorized login access
- Role-based access controls ensuring that berpk staff can only access personal data where necessary for their specific job function
- Regular security audits and penetration testing conducted by qualified independent security professionals
- Intrusion detection systems (IDS) and real-time monitoring of platform activity for anomalous patterns
- Secure, access-controlled data centres with physical security, environmental controls, and redundant backup systems
Despite these measures, no online platform can guarantee absolute security. You are also responsible for keeping your berpk Login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, berpk will notify the National Privacy Commission (NPC) within 72 hours of discovery and will inform affected players without undue delay, consistent with NPC Circular 16-03.
berpk retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| KYC / identity documents | Duration of account + 5 years after closure | AMLA and PAGCOR compliance requirements |
| Financial transaction records | Duration of account + 5 years after closure | Tax, AMLA, and audit requirements |
| Gaming activity logs | Duration of account + 2 years after closure | Dispute resolution and fairness audits |
| Customer support communications | 3 years from date of communication | Dispute resolution |
| Cookie / analytics data | Up to 13 months from collection | Platform analytics and security |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming obligations |
Where berpk is required by law to retain data for longer periods, the legal requirement will take precedence over the periods stated above.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by berpk:
- Right to be informed: You have the right to know how berpk collects, uses, and processes your personal data — which is the purpose of this Privacy Policy.
- Right of access: You may request a copy of the personal data berpk holds about you, including your account information, transaction history, and KYC documents on file.
- Right to correction: If any personal data berpk holds about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
- Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to berpk's legal retention obligations. Note that data subject to regulatory retention requirements (such as KYC and transaction records) cannot be deleted before the required retention period expires.
- Right to object: You have the right to object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will stop using your data for that purpose immediately.
- Right to data portability: You may request that berpk provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.
- Right to lodge a complaint: If you believe that berpk has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact our Data Protection Officer (DPO) via live chat on the berpk platform or by email at [email protected]. We will respond to all verified requests within 15 business days in accordance with NPC guidelines.
Identity Verification for Requests: To protect your privacy and prevent unauthorized access to your data, berpk will require you to verify your identity before processing any data rights request. This may involve confirming account details, providing a copy of your ID, or passing a liveness check.
berpk strictly prohibits the use of its platform by any person under 21 years of age. This minimum age requirement is consistent with Philippine regulations governing casino-style gambling and is actively enforced through our KYC verification process.
berpk does not knowingly collect personal data from individuals under 21. If we discover or are notified that an account holder is under the minimum age, we will immediately close the account, forfeit any associated balance in accordance with our Terms and Conditions, and securely delete all personal data associated with that account as promptly as permitted by our legal obligations.
21+ Mandatory: If you are a parent or guardian and believe that a minor under your care has registered on berpk or provided us with personal data, please contact our support team immediately via live chat or at [email protected] so that we can investigate and take appropriate action without delay.
berpk's primary data processing infrastructure is located in the Asia-Pacific region. However, some of our third-party service providers — including certain game providers, KYC verification services, and cloud infrastructure partners — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, berpk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act. These safeguards may include:
- Data processing agreements containing standard contractual clauses approved by the National Privacy Commission (NPC)
- Transfers to jurisdictions recognized by the NPC as providing an adequate level of data protection
- Binding corporate rules where applicable within berpk's group of companies
- Your explicit consent where required and where no other adequate safeguard is available
berpk will not transfer your personal data to any jurisdiction that does not provide adequate protections without first obtaining your consent or implementing appropriate contractual safeguards.
berpk reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, regulatory guidance from the NPC, or material changes to how berpk processes personal data. When we make significant changes, we will notify you through one or more of the following channels:
- A prominent notice posted on berpk.net upon your next login
- An email notification sent to the address registered on your berpk account
- An SMS notification sent to your registered mobile number for material changes affecting your rights
The "Last Updated" date at the top of this Privacy Policy will always reflect the date on which the most recent version took effect. We encourage you to review this policy periodically so that you remain informed about how berpk protects your personal data.
Your continued use of the berpk platform after any update to this Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account and request deletion of your data where legally permissible.
berpk has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact our DPO through the following channels:
- Live Chat: Available 24/7 directly on the berpk platform — the fastest way to reach our privacy team.
- Email: [email protected] — mark your subject line with "Data Privacy Request" to ensure it is routed directly to our DPO.
- Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within 15 business days.
If you are not satisfied with berpk's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.
Play With Confidence on the berpk Platform
Now that you know exactly how berpk protects your personal data, you can play with full confidence. Explore berpk Casino, try your luck on slots, join a bingo room, or dive into Happy Fishing — all on a secure, encrypted platform built for Filipino players. Fast deposits via GCash and Maya. 21+ only. Gamble responsibly.